Returns & Exchanges
We want to ensure you are completely satisfied with your high-performance merino gear, which is why we offer a 30-day return window for all unwashed and unworn items. If your Mons Royale apparel doesn't meet your expectations on the mountain or in the gym, we make the exchange process simple and efficient.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via the portal and securely affix it to the outside of your package.
- 4.Drop Off and Track
Take your package to the nearest authorized shipping location and keep your tracking number handy until your refund or exchange is processed.